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282 Why Voice Assistants Are Dumb Compared to Text Chatbots

The Information
Stephanie Palazzolo @ The Information · 02/09/2026 10:00 EDT

For years, investors and founders have told me that AI which talks and listens the way humans do is on the cusp of a breakout moment. We’re still not there.Audio models are still lagging behind their text-based brethren in terms of intelligence. If you ask an audio model like the ChatGPT voice assistant a tough math question, for instance, it’s much more likely to get it wrong than a text-based chatbot, according to people who work on such technology. And if you ask the model a more conversational question,

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