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No matter what kind of business you run, a huge part of your business’ success ties back to your customer service strategy; according to a 2017 Microsoft report, more than half of consumers have stopped doing business with a company due to poor customer service. And as industries continue to get more and more competitive, building a dedication to customer service into your brand DNA is more important than ever. At the core, customer service is just what it sounds like — servicing your customers. If you cons
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The Next Web
The FT’s seventh annual ranking by compound annual revenue growth. Plus: how listed companies overcome obstacles; AI and defence start-ups dominate investment; the US and China in Latin America; and technology shakes up Canadian wealth management Read more ›
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An East Bay apartment complex has been bought at a price that's well below its prior value. Read more ›
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A PG&E Corp. unit has bought a San Jose building in a move to bolster the utility's South Bay operations. Read more ›
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Toronto startup says the tool aims to cut the hassle and cost of moving money after payroll lands. Read more ›
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Vodafone Ireland has announced a further €360 million investment, reinforcing its long-term commitment to Ireland, as it makes final preparations to move to its new headquarters in St Stephen’s Green next week. The investment includes a further €200 million in its mobile network – building on the company’s €500 million, five-year network investment programme announced […] Read more ›
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Tim Cook was a great CEO, but he didn’t crack AI. It’s job number 1 for John Ternus. Read more ›
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House of the Dragon season 3 hits HBO Max this June — and one new star has revealed our first key detail for what to expect from new episodes. Read more ›
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An anonymous reader quotes a report from Wired: The Department of Justice announced Thursday that it arrested Gannon Ken Van Dyke, an enlisted member of the US Army's special forces, for allegedly using "classified, nonpublic" information about the capture of Venezuelan president Nicolas Maduro to notch more than $400,000 in profits on Polymarket trades. A grand jury indicted him on five counts, including multiple violations of the Commodity Exchange Act.... Read more ›
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As workloads continue migrating towards inference and agentic AI, CPU-GPU ratios could converge to 1:1 or even tilt further in favor of CPUs. Read more ›
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A yet undisclosed number of customers were affected, losing names, emails, and postal addresses. Read more ›
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The European Commission promises its app is a secure and private solution to let citizens prove their age without exposing their sensitive data. While it's an improvement compared to many, security experts aren't convinced. Read more ›
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Jumping worms, also known as "snake worms" or "crazy worms," are rapidly spreading across the country, and recently made it to the West. Read more ›
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According to Counterpoint's "Make in India" tracker, smartphone manufacturing in India recorded an 8% growth year-over-year in 2025. The growth was fueled by a 28% year-over-year surge in exports and a modest 1% increase in domestic shipments. Exports accounted for one-third of all smartphones manufactured in India. Foxconn Hon Hai, Apple's main contractor, had a particularly strong showing with an impressive 48% YoY growth. Tata Electronics, being another key assembler... Read more ›
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"Preliminary findings indicate that the issue likely results from a combination of factors." Read more ›
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Недавно ISTQB выпустили новую версию сертификации Certified Tester AI Testing v2.0. Я посмотрел обновлённый syllabus и решил разобрать, что там изменилось, куда сместился фокус и насколько новая версия действительно соответствует тому, что сейчас происходит в мире AI testing. Читать далее Read more ›
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After using the OnePlus Nord 6, most flagship batteries just look like bad excuses that normalize compromise for far too long. Read more ›
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The Ford Bronco has mostly had the retro-minded SUV market to itself for years, but it looks like GM wants to revive the Jimmy and take the fight to Ford. Read more ›
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We knew at some point Tim Cook would step down from his position as Apple's CEO. Over the last year, it has become increasingly obvious that John Ternus was his likely successor. The news this week was still a surprise, though - and this year's succession could lead to some important changes at the most […] Read more ›
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The Next Web
In short: Allbirds is rebranding as NewBird AI and pivoting from sustainable footwear to GPU-as-a-service cloud computing after selling its shoe business to American Exchange Group for $39 million. The company secured $50 million in convertible financing, saw its stock surge 600% before falling back by a third, and plans to lease GPUs to AI […] This story continues at The Next Web Read more ›
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In short: Canva and Anthropic have launched Claude Design, a new Anthropic Labs product powered by Claude Opus 4.7 that uses Canva’s Design Engine to generate fully editable, on-brand visuals from text descriptions. The announcement coincides with Canva AI 2.0, which the company calls its biggest product launch ever, introducing conversational design, agentic orchestration, and […] This story continues at The Next Web Read more ›
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In short: Geely, which owns Volvo, Polestar, Lotus, and Zeekr, has launched the EX5, a battery-electric SUV starting at 109,800 yuan (~$15,300) with massaging seats, a 1,000-watt sound system, and up to 610 km of range. Already sold in 35 countries and the most exported BEV A-class crossover in China, it undercuts the cheapest European […] This story continues at The Next Web Read more ›
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Intel has launched its Core Series 3 processors, codenamed Wildcat Lake, in what amounts to a direct response to the MacBook Neo. The new chips, announced on 16 April, target the same budget laptop segment that Apple redefined last month with its $599 machine, and they arrive with a familiar pitch: more choice, more AI […] This story continues at The Next Web Read more ›
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Uber has launched a service that sends a gig worker to your door to collect items you want to return to a retailer, for $5 a pickup. The feature, called Return a Package, is available in the Uber Eats app across nearly 5,000 US cities and works with nine retail partners including Target, Best Buy, […] This story continues at The Next Web Read more ›
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Summary: Zoom has partnered with World, Sam Altman’s biometric identity company, to let meeting participants verify they are human using World’s Deep Face technology, which cross-references iris-scanned biometric profiles with live video to display a “Verified Human” badge. The feature responds to deepfake fraud that cost businesses over $200 million in Q1 2025 alone, including […] This story continues at The Next Web Read more ›
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Summary: Anthropic CEO Dario Amodei is meeting White House Chief of Staff Susie Wiles on Friday to negotiate access to Mythos, a frontier AI model that can identify and exploit thousands of zero-day vulnerabilities across every major operating system and browser. The meeting follows Anthropic’s blacklisting by the Pentagon after Amodei refused to remove safety […] This story continues at The Next Web Read more ›
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Christian Weedbrook, the founder and CEO of Toronto-based Xanadu Quantum Technologies, became a billionaire this week without NVIDIA investing a single dollar in his company. His 46.4 million multiple-voting shares were worth approximately $1.5 billion as of midday Friday, after Xanadu’s stock surged nearly fivefold in six trading sessions. The catalyst was not anything Xanadu […] This story continues at The Next Web Read more ›
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Summary: Three senior OpenAI executives, former CPO Kevin Weil, Sora head Bill Peebles, and enterprise CTO Srinivas Narayanan – departed on the same day as the company shuts down “side quests” including Sora (discontinuing 26 April) and dismantles OpenAI for Science. The exits continue a two-year pattern that has seen only 2 of 11 co-founders […] This story continues at The Next Web Read more ›
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In short: AI coding startup Cursor (Anysphere) is in talks to raise at least $2 billion at a $50 billion valuation, co-led by Andreessen Horowitz, Thrive Capital, and Nvidia, nearly doubling its November 2025 valuation of $29.3 billion. The company has grown from zero to $2 billion ARR in three years – the fastest B2B […] This story continues at The Next Web Read more ›
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24.04.2026 11:14
Last update: 11:05 EDT.
News rating updated: 18:04.
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