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No matter what kind of business you run, a huge part of your business’ success ties back to your customer service strategy; according to a 2017 Microsoft report, more than half of consumers have stopped doing business with a company due to poor customer service. And as industries continue to get more and more competitive, building a dedication to customer service into your brand DNA is more important than ever. At the core, customer service is just what it sounds like — servicing your customers. If you cons
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The Next Web
The FT’s seventh annual ranking by compound annual revenue growth. Plus: how listed companies overcome obstacles; AI and defence start-ups dominate investment; the US and China in Latin America; and technology shakes up Canadian wealth management Read more ›
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An East Bay apartment complex has been bought at a price that's well below its prior value. Read more ›
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A PG&E Corp. unit has bought a San Jose building in a move to bolster the utility's South Bay operations. Read more ›
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High labor costs, costly infrastructure, and pricey certification make organic food more expensive for farmers and consumers. Read more ›
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Meta and Amazon announced a deal on Friday for Meta to use Amazon’s Graviton chips. The deal, which a spokesperson said will total several billion dollars over multiple years, comes as Meta has been spending heavily on chips and cloud storage as it tries to turn itself into an AI powerhouse. ... Read more ›
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Upgrade your workspace with discounted webcams, switches, keyboards, stands and more, in Amazon’s Tech Week deals. Read more ›
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It took more than two years, but we can finally rest easy that it's not the contorted remains of an alien creature. Read more ›
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After years of skepticism and disappointing experiences with flip phones, switching to a book-style foldable finally made it click for me. From reading books and watching videos to multitasking, I've found that the bigger screen improves my everyday use in ways that are hard to ignore. Read more ›
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The upcoming Realme C100X first surfaced earlier this month, when it was said to be on its way to India as well as the EU. While the phone still isn't official, it has now been listed on both Amazon Italy and Amazon France. It will be available in Dark Blue and White Platinum, and the image you can see below is from the Amazon Italy listing and seems to actually... Read more ›
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The Samsung Odyssey OLED G9 is down to $899.99, a $400 saving off its $1,299.99 list price, and it’s the kind of monitor purchase that makes everything you set up before it feel like a compromise. A 49-inch curved QD-OLED panel at Dual QHD resolution with 144Hz and a 0.03ms response time is a specification […] Read more ›
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On this week's special episode of The MacRumors Show, we discuss Apple's bombshell announcement that Tim Cook will step down as CEO on September 1, 2026, with hardware engineering chief John Ternus set to succeed him. Subscribe to The MacRumors Show YouTube channel for more videos Cook will transition to executive chairman, where he will "assist with certain aspects of the company, including engaging with policymakers around the world." The... Read more ›
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I bought and tasted affordable frozen pizzas from Aldi's Mama Cozzi's label to see which to buy for the best crust, toppings, and value. Read more ›
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Imagine a restaurant packed to the brim on a busy Friday night — orders flying in, tables turning quickly, and… Read more ›
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From free tools like Pirate Ship to budget plans on Shippo and ShipStation, this guide breaks down the most affordable shipping solutions for every business size and scenario. Read more ›
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A man accused of posting the leaked film online could face up to seven years in prison if convicted. Read more ›
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I couldn’t believe how cheap Tribit's third-generation mini Bluetooth speaker was, and its combination of big bass and plentiful playtime make it a must-buy. Read more ›
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RIG has revealed a new wireless gaming headset for online shooter fans. Read more ›
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ServiceNow and Google Cloud deepened their strategic partnership today at Google Cloud Next, unveiling new AI solutions and agents that bring autonomous operations to the world’s largest enterprises. Spanning 5G networking, retail, and IT systems, the solutions represent a significant step in the two companies’ shared vision: a future where AI agents can collaborate across platforms […] Read more ›
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It took a while to find its groove, but the Tiguan has turned into one of Volkswagen's most dependable models. Is that reputation deserved? Read more ›
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A Michigan township has voted to impose a one-year moratorium on providing water to hyperscale data centers, a move aimed at delaying a planned facility that would support Los Alamos National Laboratory's nuclear weapons research. The moratorium may not be enough to stop the project, however: "the University and LANL plan to break ground on the data center on Monday," reports 404 Media. From the report: The proposed data center... Read more ›
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The Next Web
In short: Allbirds is rebranding as NewBird AI and pivoting from sustainable footwear to GPU-as-a-service cloud computing after selling its shoe business to American Exchange Group for $39 million. The company secured $50 million in convertible financing, saw its stock surge 600% before falling back by a third, and plans to lease GPUs to AI […] This story continues at The Next Web Read more ›
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In short: Canva and Anthropic have launched Claude Design, a new Anthropic Labs product powered by Claude Opus 4.7 that uses Canva’s Design Engine to generate fully editable, on-brand visuals from text descriptions. The announcement coincides with Canva AI 2.0, which the company calls its biggest product launch ever, introducing conversational design, agentic orchestration, and […] This story continues at The Next Web Read more ›
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In short: Geely, which owns Volvo, Polestar, Lotus, and Zeekr, has launched the EX5, a battery-electric SUV starting at 109,800 yuan (~$15,300) with massaging seats, a 1,000-watt sound system, and up to 610 km of range. Already sold in 35 countries and the most exported BEV A-class crossover in China, it undercuts the cheapest European […] This story continues at The Next Web Read more ›
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Intel has launched its Core Series 3 processors, codenamed Wildcat Lake, in what amounts to a direct response to the MacBook Neo. The new chips, announced on 16 April, target the same budget laptop segment that Apple redefined last month with its $599 machine, and they arrive with a familiar pitch: more choice, more AI […] This story continues at The Next Web Read more ›
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Uber has launched a service that sends a gig worker to your door to collect items you want to return to a retailer, for $5 a pickup. The feature, called Return a Package, is available in the Uber Eats app across nearly 5,000 US cities and works with nine retail partners including Target, Best Buy, […] This story continues at The Next Web Read more ›
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Summary: Zoom has partnered with World, Sam Altman’s biometric identity company, to let meeting participants verify they are human using World’s Deep Face technology, which cross-references iris-scanned biometric profiles with live video to display a “Verified Human” badge. The feature responds to deepfake fraud that cost businesses over $200 million in Q1 2025 alone, including […] This story continues at The Next Web Read more ›
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Summary: Anthropic CEO Dario Amodei is meeting White House Chief of Staff Susie Wiles on Friday to negotiate access to Mythos, a frontier AI model that can identify and exploit thousands of zero-day vulnerabilities across every major operating system and browser. The meeting follows Anthropic’s blacklisting by the Pentagon after Amodei refused to remove safety […] This story continues at The Next Web Read more ›
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Christian Weedbrook, the founder and CEO of Toronto-based Xanadu Quantum Technologies, became a billionaire this week without NVIDIA investing a single dollar in his company. His 46.4 million multiple-voting shares were worth approximately $1.5 billion as of midday Friday, after Xanadu’s stock surged nearly fivefold in six trading sessions. The catalyst was not anything Xanadu […] This story continues at The Next Web Read more ›
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Summary: Three senior OpenAI executives, former CPO Kevin Weil, Sora head Bill Peebles, and enterprise CTO Srinivas Narayanan – departed on the same day as the company shuts down “side quests” including Sora (discontinuing 26 April) and dismantles OpenAI for Science. The exits continue a two-year pattern that has seen only 2 of 11 co-founders […] This story continues at The Next Web Read more ›
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In short: AI coding startup Cursor (Anysphere) is in talks to raise at least $2 billion at a $50 billion valuation, co-led by Andreessen Horowitz, Thrive Capital, and Nvidia, nearly doubling its November 2025 valuation of $29.3 billion. The company has grown from zero to $2 billion ARR in three years – the fastest B2B […] This story continues at The Next Web Read more ›
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24.04.2026 12:33
Last update: 12:25 EDT.
News rating updated: 19:20.
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