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302 The oldest known written customer complaint is a 3,750-year-old clay tablet from ancient Ur, where a furious customer named Nanni accused the merchant Ea-nasir of delivering sub-standard copper — proof that bad reviews are almost as old as writing itself

Silicon Canals
Silicon Canals Editorial Team @ Silicon Canals 2 place · 06/20/2026 15:20 EDT

The oldest known written customer complaint is a 3,750-year-old clay tablet from ancient Ur, where a furious customer named Nanni accused the merchant Ea-nasir of delivering sub-standard copper — proof that bad reviews are almost as old as writing itself

Around 1750 BCE in Ur, a customer named Nanni complained in clay about the bad copper sold to him by the merchant Ea-nasir. It is the oldest known written customer complaint, and several others were found in Ea-nasir's house. The behaviour behind a one-star review, nearly four millennia early.

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