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67 Is your IT ticket being lost in the 'ghost shift'? New report finds nearly half of complaints now land after hours

TechRadar
TechRadar · today 05:19 EDT

Is your IT ticket being lost in the 'ghost shift'? New report finds nearly half of complaints now land after hours

Already-stretched IT workers are now facing IT tickets after hours, support requests through improper channels and occasional surges.

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