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859 Trade Republic axes customer service chatbots, replaces them with over 1,000 humans

Tech.eu
John Reynolds @ Tech.eu · 04/15/2026 09:21 EDT

Trade Republic axes customer service chatbots, replaces them with over 1,000 humans

In a world of finance, where automation, AI and chatbots are becoming more commonplace, Germany’s most valuable startup is taking the opposite path. Trade Republic, which is valued at €12.5 billion, ...

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