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410 Who Owns the Customer When OTA Clients Try to Rebook a Flight During the Iran War

Skift
Dennis Schaal @ Skift 1 place · 03/13/2026 17:50 EDT

Who Owns the Customer When OTA Clients Try to Rebook a Flight During the Iran War

Online travel agencies and suppliers have more flexible rebooking and refund policies during the Iran war than during the pandemic. But with the volume of customer support requests, customers sometimes don't get the assistance they deserve.

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