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OpenAI is scaling back its plan to introduce shopping directly inside ChatGPT, marking a change in its high-profile effort to put checkouts inside the chatbot. Instead of allowing users to make purchases directly from product listings that show up in ChatGPT search results, the company is now focused on having checkouts take place inside of specific apps that plug into ChatGPT, an OpenAI spokesperson said.
The reasons for the change of heart are unclear, although only a small number of merchants have been.
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The Information
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05.05.2026 10:46
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