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998 Retailers Face ‘AI Paradox’ as Nearly 40% of Shoppers Reject Smart Shopping Tools, PXP Warns

The Fintech Times
The Fintech Times @ The Fintech Times · 11/13/2025 04:30 EDT

Retailers Face ‘AI Paradox’ as Nearly 40% of Shoppers Reject Smart Shopping Tools, PXP Warns

PXP research warns retailers of an 'AI Paradox' as 37% of UK shoppers reject smart shopping tools, urging a balance between AI innovation and human connection to build trust.

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