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838 Lagging on loyalty innovation: Unpacking which sectors struggle

Tech Wire Asia
Aaron Crowe @ Tech Wire Asia 1 place · 06/11/2025 10:39 EDT

Lagging on loyalty innovation: Unpacking which sectors struggle

Author: Aaron Crowe, Regional Director, Eagle Eye, Asia. While retail has taken the lead in terms of its adoption and innovation in loyalty, other industries lag behind their potential in this area. This article will explore challenges in maturity with loyalty programmes in three industries: airlines, fuel and convenience, and quick service restaurants. Legacy systems ...

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