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406 Whoop Promises Free Upgrades - But Some Users Will Have to Pay to Extend Their Subscriptions

Slashdot
EditorDavid @ Slashdot · 05/11/2025 16:02 EDT

Whoop Promises Free Upgrades - But Some Users Will Have to Pay to Extend Their Subscriptions

Whoop fitness trackers had promised free upgrades to anyone who'd been a member for at least six months — and then reneged. "After customers began complaining, the company responded with a Reddit post, according to a report from TechCrunch:

Now, anyone with more than 12 months remaining on their subscription is eligible for a free upgrade to Whoop 5.0 (or a refund if they've already paid the fee). And customers with less than 12 months can extend their subscription to get the upgrade at no additional cost.

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