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505 Gender characteristics of service robots can influence customer decisions

ScienceDaily
ScienceDaily · 05/06/2025 15:22 EDT

Gender characteristics of service robots can influence customer decisions

While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and raised cheeks -- affect both men and women similarly, according to new research.

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