259 place 12

429 Google and Microsoft Force Customers to Pay For AI

The Information
Jon Victor @ The Information · 01/16/2025 14:26 EDT

For the last two years, enterprise software companies have been trying to convince customers to fork over more money for new artificial intelligence features, such as generating notes from conference calls and ginning up images for slide presentations.Now, the software firms are no longer asking. Google said Wednesday it would automatically include generative AI features with Workspace productivity apps like Gmail, and charge basic tier customers an additional $2 per employee per month—a 16% increase over t

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