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315 Corporate Spending on OpenAI Threatens Salesforce, Other Enterprise Apps

The Information
Aaron Holmes @ The Information · 11/04/2024 09:00 EDT

Corporate Spending on OpenAI Threatens Salesforce, Other Enterprise Apps

Artificial intelligence is supposed to transform the business world and boost the software industry that’s selling it.

But as companies spend more money on chatbots and other conversational AI (see related chart), some say they plan to reduce spending on other types of software, such as expensive enterprise applications and non-AI cloud services. That could limit the upside from AI for providers of cloud services and enterprise software.

Take C1, a Bloomington, Minn.–based company that sells more than $1.

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