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481 FTC 'Click to Cancel' Rule Aims to Make Canceling Subscriptions Easier

MacRumors
Tim Hardwick @ MacRumors · 10/17/2024 08:31 EDT

FTC 'Click to Cancel' Rule Aims to Make Canceling Subscriptions Easier

The Federal Trade Commission (FTC) has announced a final "click to cancel" rule that aims to simplify the process of ending subscriptions and memberships for US consumers.


The new rule will require businesses to make cancellation processes as straightforward as sign-up procedures, and companies will be prohibited from forcing customers to use chatbots or speak with agents to cancel subscriptions that were originally initiated online or through an app. For memberships started in person, businesses must

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