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71 WhatsApp Dominates Meta AI Use

The Information
Kalley Huang @ The Information 2 place · today 10:00 EDT

WhatsApp Dominates Meta AI Use

A year after Meta Platforms introduced its artificial intelligence assistant, a picture is emerging of how people are using it—and how that differs from usage of OpenAI’s ChatGPT, the leading conversational AI.

Most people who use Meta AI daily do so through WhatsApp, according to a person who has seen recent internal data; the second biggest group arrives from Facebook. Few Instagram users are tapping Meta AI. Among monthly users, Facebook has a slight edge over WhatsApp, the person said.

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