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70 A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast-food empire'

Business Insider
Alex Bitter @ Business Insider · 09/06/2024 12:54 EDT

A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast-food empire'

A Starbucks store worker said his experience hasn't been as good since former CEO Howard Schultz left. His store has also faced staffing shortages.

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