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495 Microsoft Customers Pause on Office AI Assistant Due to Budgets, Bugs

The Information
Aaron Holmes @ The Information 2 place · 09/04/2024 12:39 EDT

Microsoft’s vision of using artificial intelligence to take some of the drudgery out of creating spreadsheets, documents and slide presentations is running into snags at businesses like Ascendion, a technology consulting firm.

The firm has about 100 employees testing a Microsoft AI feature known as 365 Copilot that automates tasks in Microsoft 365, the suite of applications, formerly known as Office, that includes Word, Excel and PowerPoint. The AI does a good job of summarizing recordings of meetings and.

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