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383 Singapore Airlines Displays a Masterclass in Crisis Communications — But it Wasn’t Always This Way

Skift
Skift @ Skift · 05/22/2024 07:24 EDT

Singapore Airlines Displays a Masterclass in Crisis Communications — But it Wasn’t Always This Way

Singapore Airlines' last fatal incident was marred by confusion and misinformation. This time it's very different. -Gordon Smith

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