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480 Travel Troubleshooter: Road Scholar downgrades traveler from business to economy

Silicon Valley
Christopher Elliott The Travel Troubleshooter @ Silicon Valley · 05/12/2024 10:30 EDT

Travel Troubleshooter: Road Scholar downgrades traveler from business to economy

British Airways cancels Maureen Kelleher's flight from Cairo to Boston and rebooks her on a different airline. But it also downgrades her from business class to economy class. Is she entitled to a refund?

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