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817 Is Conversational AI Better Than Chatbots?

ArcticStartup
Plantt.io by Plantt @ ArcticStartup · 08/10/2020 10:10 EDT

Is Conversational AI Better Than Chatbots?

Conversational AI platforms are gaining popularity, and companies embrace these technologies to automate their customer service operations, providing their customers with the answers they need, whenever they need it. There is a difference between conversational AI and chatbots, some might even say one is better than the other. But to know if that is indeed ...

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