16 place 0 fresh

119 Room Mate Hotels CEO on the Loyalty Gap Squeezing Boutique Brands

Skift
Luke Martin @ Skift 3 place · today 06:00 EDT

Room Mate Hotels CEO on the Loyalty Gap Squeezing Boutique Brands

Boutique brands love to talk about authenticity and consistency. Surviving the majors’ loyalty programs is a different conversation.

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