54 place 0

486 Starbucks pulls its AI inventory tool nine months in, after it kept confusing the milks

The Next Web
Ana-Maria Stanciuc @ The Next Web · 05/22/2026 10:54 EDT

The chain is reverting to manual counts across North America, ending one of CEO Brian Niccol’s more visible technology bets and adding another data point to the file marked “enterprise AI pilots that did not survive contact with the real store.” Starbucks has retired the AI-powered inventory tool it rolled out across its North American […]
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