3 place 0 fresh
Customers provide teams with feedback constantly, in the form of support tickets, survey comments, app reviews, and countless other sources. But much of this data is unstructured, making it challenging to identify patterns across hundreds or thousands of responses.
In the past, making sense of this data required customer service teams to manually comb through spreadsheets, categorizing feedback by sentiment, severity, and topic. This process was not only extremely time-consuming, but also quite subjective.
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The Information
An East Bay apartment complex has been bought at a price that's well below its prior value. Read more ›
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A PG&E Corp. unit has bought a San Jose building in a move to bolster the utility's South Bay operations. Read more ›
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The Iran war has cost $25B so far — impacting everything from weapons stockpiles to global oil prices. Read more ›
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This story appeared in The Logoff, a daily newsletter that helps you stay informed about the Trump administration without letting political news take over your life. Subscribe here. Welcome to The Logoff: After a major Supreme Court decision, President Donald Trump is pushing Republicans to redistrict even more aggressively. What’s happening? On Thursday, Trump said in a […] Read more ›
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Disney is cutting some employees' maximum stock awards to 25% of their base salaries, from 35%. Read more ›
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Roblox's daily active users continued to slip last quarter due in part to its rollout of age checks on its platform. According to its latest earnings report, Roblox currently has 132 million daily active users globally, down from 144 million at the end of last year, which was a drop from 152 million in Q3 […] Read more ›
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Starcloud, a two-year-old startup building orbital data centers, has told investors it’s in talks to raise at least $200 million at a valuation of around $2.2 billion after the investment, according to a person involved in the deal. The discussions come just one month after Redmond, Wash.-based Starcloud said it raised $170 million at a $1.1 billion valuation including the investment, which was co-led by early-stage firm Benchmark and private... Read more ›
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Пришла пора выбросить на помойку идею арифметико-логических устройств (в просторечии АЛУ), на которых работают ваши и наши компьютеры (ибо именно из-за них все эти технологии перестали быть достаточно круты, чтобы делать действительно клевые штуки не только в фильмах Ридли Скотта). К черту нули и единицы Read more ›
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If you're looking to bulk up your tool collection this spring, Walmart has some interesting new tools to check out. Here are some of our favorites. Read more ›
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BYD is demonstrating a new charging system built around its second generation Blade Battery, with vehicles already using it on site. The company claims significantly faster charging speeds, but wider impact will depend on rollout and real world consistency. Read more ›
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Samsung’s Galaxy Book lineup is currently powered by Windows, but a report from SamMobile speaks of an upcoming Android-powered Galaxy Book. This would be a new venture for Samsung. There are Chrome OS-powered Galaxy Chromebook devices available, but in the report, it states that Samsung is developing a laptop that would launch with Android 17... Read the original post: Samsung Working on Android-Powered Galaxy Books Read more ›
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Google Meet’s note-taker tool now lets you customize sections and track decisions. Read more ›
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Waymo is Alphabet's robotaxi service providing millions of fully autonomous rides. It operates in 11 US cities and continues to expand. Read more ›
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Colossal Biosciences’ bluebuck de-extinction project could also help the world’s dozens of currently endangered antelope species. Read more ›
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From life-sized Grogus to tiny Puss in Boots, it's been a big month for toy news. Read more ›
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Samsung's upcoming Galaxy S27 series has recently been rumored to arrive with a big design overhaul - moving the camera island. In fact, the Galaxy S27 Ultra could look something like this: This is not a leaked image, it's just a speculative render based on the aforementioned rumor. From the same source, the prolific Ice Universe, comes another revelation: Samsung is going to be changing the S27 Ultra in the... Read more ›
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Elon Musk made repeated references to an AI "Terminator" scenario while testifying before a California federal jury about OpenAI's for-profit move. Read more ›
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Apple's iPhone 17 models are its most popular iPhones to date, Apple CFO Kevan Parekh told the Financial Times. Both Parekh and Apple CEO Tim Cook attributed Apple's stellar Q2 2026 performance to iPhone sales. "The iPhone 17 family is now the most popular line-up in our history... we believe we gained market share during the quarter," said Parekh. Cook told Reuters that iPhone demand was "off the charts," and... Read more ›
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The Information
We’re in a tech layoff era again—although a more accurate term may be an “employee replacement” phase. Meta Platforms told staff on Thursday it plans to lay off 10% of its staff, or about 8,000 people, next month. (The next few weeks won’t be fun at Meta!) The latest layoffs follow Meta’s cuts of about 2,000 people earlier this year and a spate of such cuts elsewhere at Snap, Amazon... Read more ›
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Elon Musk may be the busiest dealmaker right now. This Tuesday, his SpaceX rocket company said it had an option to buy coding startup Cursor for $60 billion. That would be the biggest venture-backed acquisition—other than SpaceX’s February purchase of his startup, xAI, for what Musk has said was a $250 billion valuation.Outside the Musk-verse, by contrast, tech bankers have been complaining about how slow dealmaking is—particularly in software, where... Read more ›
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Weeks before Cursor agreed to a $60 billion potential takeover from SpaceX, the hot AI coding startup set out to raise billions of dollars. As its leaders made the rounds among tech’s largest investors, they started to hear an unfamiliar message: No, thanks. Many investment firms usually capable of writing the largest checks into startups, including Iconiq and other late-stage tech investors, had just invested billions of dollars into OpenAI... Read more ›
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AI coding startup Cursor, which recently agreed to a potential $60 billion acquisition by SpaceX, last month hit $2.7 billion in annualized revenue, 14 times higher than that revenue pace a year ago, The Information reported Thursday. Some investors expected annualized revenue to hit more ... Read more ›
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DeepSeek on Friday launched V4, its highly anticipated new series of open-source AI models with enhanced reasoning and coding capabilities. This is the first new-generation model that DeepSeek released since its R1 model became a global sensation in January 2025. DeepSeek announced two new ... Read more ›
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AI startups are struggling to access Nvidia graphics processing units as Microsoft and other cloud providers divert GPU stockpiles to their internal teams or bigger cloud customers, leaving smaller firms scrambling for the remaining servers at higher prices. The supply crunch is impacting well-funded AI startups that have raised money from Sequoia Capital, Founders Fund, General Catalyst and Andreessen Horowitz and other major investment firms, according to founders and investors... Read more ›
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The Canadian AI lab Cohere will acquire the German AI lab Aleph Alpha for an undisclosed price, the companies said Friday. Schwarz Group, the German investment firm that is one of Aleph Alpha’s biggest backers, will also invest $600 million in Cohere’s upcoming Series E funding round, the ... Read more ›
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Intel shares jumped 25% on Friday in the wake of the company’s first quarter earnings report, which showed the all-important data center and AI revenue rising 22%, lifting overall revenue 7%. Intel projected second quarter revenue would rise as much as 14.7%. Intel, once the leading chip maker, ... Read more ›
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The Chinese government is planning to restrict tech firms from receiving funding from the U.S. without prior approval, as part of Beijing’s response to Meta Platform’s acquisition of AI agent startup Manus, Bloomberg reported. Officials have told some tech firms in recent weeks that they should ... Read more ›
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Meta and Amazon announced a deal on Friday for Meta to use Amazon’s Graviton chips. The deal, which a spokesperson said will total several billion dollars over multiple years, comes as Meta has been spending heavily on chips and cloud storage as it tries to turn itself into an AI powerhouse. ... Read more ›
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Tech Wire Asia
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30.04.2026 17:56
Last update: 17:51 EDT.
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