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Intercom is taking an unusual gamble for a legacy software company: building its own AI model.The 15-year-old, Dublin, Ireland-based massive customer service platform announced Fin Apex 1.0 on Thursday, a small, purpose-built AI model that the company claims outperforms leading frontier models from OpenAI and Anthropic on the metrics that matter most for customer support. The model powers Intercom's existing Fin AI agent, which already handles over one million customer conversations weekly.According to benc
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An East Bay apartment complex has been bought at a price that's well below its prior value. Read more ›
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A PG&E Corp. unit has bought a San Jose building in a move to bolster the utility's South Bay operations. Read more ›
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While we still don't know for certain when Landman season 3 will be released on Paramount+, we do have an new update from its director that confirms a working release date theory. Read more ›
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Security researcher says that Google is likely in violation of EU law and wasting thousands upon thousands of kilowatts. Read more ›
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Coinbase's CEO says the company wants "player-coaches" not "pure managers." Should managers should just manage — or take on other work, too? Read more ›
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A Ukrainian pilot in the early stages of F-16 training told Business Insider that this practice is "really important." Read more ›
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Такой вопрос поступил от одного из подписчиков моего канала в телеграме. Встреча, на которой дал ответ уже прошла, а здесь размешаю ответ в виде статьи, в которой рассмотрим один конкретный путь, по которому системы приходят к тому, что лояльность начинает вытеснять компетентность, постепенно и почти незаметно. Читать далее Read more ›
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I feel about luggage carousels the same way I feel about head lice: avoid at all costs. These are the best carry-on suitcases for those who never want to check a bag again. Read more ›
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Denmark's Energinet grid operator has pressed pause on new connection requests in the country as potential new data centers and other installations put total demands of up to 60 GW on its docket. Read more ›
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Image details : Pictured at Queen’s Computer Science building for the STEM Passport launch are Professor Margaret Topping and Dr Ryan Feeney (Queen’s University, Belfast); Dr Gemma Irvine and Isabel Meza (Maynooth University); Professor Helen McCarthy (Northern Ireland Executive Office); and St Louise’s pupils Aoife Clarke and Odhran Sullivan with the school’s Head of Technology […] Read more ›
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Форк репозитория — операция настолько привычная, что на нее редко смотрят с подозрением. Но что, если через обычный форк можно запустить произвольный код на CI/CD-воркере чужой приватной компании? Именно такую цепочку мы обнаружили в GitFlic — отечественной платформе для совместной разработки ПО и хранения исходного кода от компании «РеСолют». GitFlic во многом похож на GitLab — что логично, ведь создавался как его альтернатива. И получилось у разработчиков сносно: если вы... Read more ›
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Bitcoin climbed toward $82,000 alongside a more than 1% rise in Nasdaq futures amid reports of progress toward a U.S.–Iran memorandum of understanding. Read more ›
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The stable update brings Galaxy AI enhancements and smarter Bixby features to the S25 FE, Z Fold 7, and Z Flip 7. Read more ›
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LLM пока не может хорошо обращаться с Е2Е автотестами потому что для этого нужно провести целый комплекс мероприятий. Сложность возникает уже на этапе запуска такого автотеста. В отличии от юнит автотестов, Е2Е автотесты почти всегда PageObject и целый проект со своей архитектурой на базе Selenium Appium Espresso и тд. Читать далее Read more ›
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Apple’s long-delayed Siri upgrade is no longer just an embarrassing AI setback, as the company has agreed to a very real, very hefty settlement. The company is paying $250 million to settle a class-action lawsuit alleging it misled iPhone buyers in the US about the AI-powered Siri features announced as part of Apple Intelligence. According […] Read more ›
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Обсидиан называют «вторым мозгом». Чтобы он им стал, одних связей недостаточно — нужна память.Я сделал плагин интервального повторения на современном алгоритме FSRS. Он запоминает что и когда вы учили, предсказывает что вы вот-вот забудете, и показывает какая тема даётся тяжелее всего. Все данные хранятся локально в ваших .md файлах — ничего не уходит на сервера. Читать далее Read more ›
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GameStop is seeking a disciplined operator to handle "personal and household" matters for CEO Ryan Cohen. Read more ›
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VentureBeat
For most data engineering teams, managing pipeline reliability often means waiting for an alert, manually tracing failures across distributed jobs and clusters, and fixing problems after they've already hit the business. Agentic AI needs the data to be there, clean and on time. A pipeline that fails silently or delivers stale data doesn't just break a dashboard — it breaks the AI system depending on it.That gap is what Definity,... Read more ›
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Enterprises can't fix their GPU waste problem because the fix makes the problem worse. Releasing idle capacity would improve utilization, but the same shortage driving GPU prices up is exactly why no team will give capacity back. So the fleet sits at roughly 5%, billed by the hour, and the cycle tightens.That pressure — repeated across thousands of enterprises over the past two years — is the reason most companies... Read more ›
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Enterprise AI teams running centralized orchestration stacks now have a new variable to account for: AWS Quick, which expanded this week to a desktop-native agent that builds a persistent personal knowledge graph and executes actions across local files and SaaS tools — outside the visibility of most control planes.Unlike chat-based copilots that reset with each session, Quick now maintains a continuously updated knowledge graph built from the user's local files,... Read more ›
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Bringing AI agents into the enterprise software development lifecycle is fast becoming the norm. As developers experiment with new platforms, organizations are exposed to potential security and orchestration failures. Systems that work in pilots may fail once the agents start working with real-time data.Legacy tech giant IBM is one of several companies trying to address that gap by introducing more structure into how these workflows run. Yesterday, it announced the... Read more ›
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Something shifted in enterprise RAG in Q1 2026. VB Pulse data spanning January through March tells a consistent story: the market stopped adding retrieval layers and started fixing the ones it already has. Call it the retrieval rebuild.The survey covered three consecutive monthly waves from organizations with 100 or more employees, with between 45 and 58 qualified respondents per month across platform adoption, buyer intent, architecture outlook and evaluation criteria.... Read more ›
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Amazon Web Services on Tuesday launched one of the most consequential enterprise AI plays in the company's 20-year history, simultaneously bringing OpenAI's most powerful models to its Bedrock platform, unveiling a new agentic developer framework, releasing a desktop AI productivity tool called Amazon Quick, and expanding its Amazon Connect service from a single contact-center product into a family of four agentic AI solutions targeting supply chains, hiring, healthcare, and customer... Read more ›
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Presented by NutanixAs enterprises move from AI experimentation into production deployment, the primary cost driver has shifted away from foundation model training and toward the infrastructure required to run thousands of concurrent inference workloads at scale, with agentic AI as the accelerant. Where early enterprise AI projects involved a handful of large, scheduled training jobs, production agentic environments require continuous support for short-lived, unpredictable requests that consume GPU, network Read more ›
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Netomi, the San Francisco-based startup building AI systems for enterprise customer service, said Thursday that it has raised $110 million in new funding in a round led by Accenture Ventures, with participation from Adobe Ventures, WndrCo, Silver Lake Waterman, NAVER Ventures, Metis Strategy and Fin Capital. Jeffrey Katzenberg, managing partner of WndrCo and co-founder of DreamWorks, has joined the company's board. The round builds on early backing from a roster... Read more ›
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Writer, the enterprise AI agent platform backed by Salesforce Ventures, Adobe Ventures, and Insight Partners, today launched event-based triggers for its Writer Agent platform, enabling AI agents to autonomously detect business signals across Gmail, Gong, Google Calendar, Google Drive, Microsoft SharePoint, and Slack — and execute complex multi-step workflows without any human initiating the process.The release, which also includes a new Adobe Experience Manager connector and a suite of enhanced... Read more ›
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On March 30, BeyondTrust proved that a crafted GitHub branch name could steal Codex’s OAuth token in cleartext. OpenAI classified it Critical P1. Two days later, Anthropic’s Claude Code source code spilled onto the public npm registry, and within hours, Adversa found Claude Code silently ignored its own deny rules once a command exceeded 50 subcommands. These were not isolated bugs. They were the latest in a nine-month run: six... Read more ›
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06.05.2026 05:53
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