240 place 2

426 Is agentic AI ready to reshape Global Business Services?

VentureBeat
VentureBeat 3 place · 02/10/2026 00:00 EDT

Presented by EdgeVerveBefore addressing Global Business Services (GBS), let’s take a step back. Can agentic AI, the type of AI able to take goal-driven action, transform not just GBS but any kind of enterprise? And has it done so yet? As with many new technologies, rhetoric has outpaced deployment in this case. While 2025 was “supposed to be the year of agentic AI,” it didn’t turn out that way, according to VentureBeat Contributing Editor Taryn Plumb. Leaning on input from Google Cloud and integrated develo

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