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22 How to claim Verizon's $20 credit for Wednesday's service outage

Engadget
Andre Revilla @ Engadget 3 place · today 12:19 EDT

How to claim Verizon's $20 credit for Wednesday's service outage

Verizon is offering a very small mea culpa after Wednesday's massive outage, which drew more than 1.5 million reports on Downdetector and lasted hours. The carrier posted on X that it will offer a $20 credit, but customers must redeem it in the myVerizon app.
"This credit isn’t meant to make up for what happened. No credit really can," the company wrote. "But it’s a way of acknowledging your time and showing that this matters to us." Incensed customers have largely replied with incredulity, both at the mini

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