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914 iPhone SOS: Verizon Apologizes for Outage, Promises Customer Credits

MacRumors
Joe Rossignol @ MacRumors · 01/14/2026 21:20 EDT

iPhone SOS: Verizon Apologizes for Outage, Promises Customer Credits

Verizon today experienced a major outage, which it is still working to fully resolve. In response, the carrier has promised that all affected customers will be credited an unspecified amount, with more details to be shared soon.


"Today, we let many of our customers down and for that, we are truly sorry," said Verizon.

"We are working non-stop and making progress," the carrier assured. "Our teams will continue to work through the night until service is restored for all impacted customers."

iPhone.

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