406 place 0

427 The enterprise voice AI split: Why architecture — not model quality — defines your compliance posture

VentureBeat
VentureBeat 1 place · today 03:00 EDT

For the past year, enterprise decision-makers have faced a rigid architectural trade-off in voice AI: adopt a "Native" speech-to-speech (S2S) model for speed and emotional fidelity, or stick with a "Modular" stack for control and auditability. That binary choice has evolved into distinct market segmentation, driven by two simultaneous forces reshaping the landscape.What was once a performance decision has become a governance and compliance decision, as voice agents move from pilots into regulated, customer-

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