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16 Instacart Kills AI Pricing Tests That Charged Some Customers More Than Others

Slashdot
msmash @ Slashdot 2 place · today 13:02 EDT

Instacart Kills AI Pricing Tests That Charged Some Customers More Than Others

Instacart has ended its AI-powered pricing tests after a study from Groundwork Collaborative, Consumer Reports and More Perfect Union revealed that the grocery delivery platform was showing different customers different prices for identical items at the same store. The company said Monday that retailers can no longer use Eversight, the AI pricing technology Instacart acquired in 2022, to run such tests.

"Now, if two families are shopping for the same items, at the same time, from the same store location o

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