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32 The Marriott-Sonder meltdown is a prime example of how not to handle a crisis, 2 public relations experts say

Business Insider
Aditi Bharade @ Business Insider · today 04:02 EDT

The Marriott-Sonder meltdown is a prime example of how not to handle a crisis, 2 public relations experts say

The Marriott-Sonder fallout led to travel chaos. PR experts said the companies showed a lack of accountability and lost control of the narrative.

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