61 place 6

360 Yelp’s AI can now take reservations over the phone

The Verge
Robert Hart @ The Verge · 10/21/2025 07:00 EDT

Yelp’s AI can now take reservations over the phone

Yelp’s AI-powered solutions promise to answer calls, take reservations, and manage bookings for “understaffed” restaurants. Yelp Host and Yelp Receptionist are part of a broader push from the company and similar platforms embracing AI to streamline customer management “around the clock.”  Host is an AI agent that can answer calls from guests and manage tables, […]

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