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743 Marriott Taps Loyalty Members at HQ Event, Tests AI Chat

Skift
Sean O'Neill @ Skift · 09/23/2025 17:28 EDT

Marriott Taps Loyalty Members at HQ Event, Tests AI Chat

In a first for major hotel groups, Marriott hosted 75 loyalty members at HQ to preview an AI chatbot for travel booking and gather customer feedback on other innovations.

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