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450 Salesforce CEO Inadvertently Stokes AI ‘Crisis’ Narrative

The Information
Amir Efrati @ The Information · 09/04/2025 13:30 EDT

Salesforce CEO Inadvertently Stokes AI ‘Crisis’ Narrative

After listening to Salesforce CEO Marc Benioff and his top brass describe their excitement about the company’s artificial intelligence business for an hour and half on Wednesday, one might have thought they were taking a much deserved victory lap.“Every single one of our customers is becoming an agentic enterprise,” Benioff said.In reality, his comments during a quarterly earnings conference call came as Salesforce issued a less-than-stellar financial forecast for its current fiscal quarter, which raised qu

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