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Companies deliberately design customer service friction to discourage refunds and claims, according to research into a practice academics call "sludge." The term, coined by legal scholar Cass R. Sunstein and economist Richard H. Thaler in their updated version of "Nudge," describes tortuous administrative demands, endless wait times, and excessive procedural fuss that impede customers.
ProPublica reported in 2023 that Cigna saved millions of dollars by rejecting claims without having doctors read them. Th
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An East Bay apartment complex has been bought at a price that's well below its prior value. Read more ›
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A PG&E Corp. unit has bought a San Jose building in a move to bolster the utility's South Bay operations. Read more ›
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NBC News reports: A group of companies that specialize in tracking international shipments of sensitive technologies is backing a Capitol Hill bill that would require America's most powerful AI chips to incorporate stronger security mechanisms aimed at preventing the chips from reaching China and other adversaries. The letter, signed by six companies, says the Chip Security Act (CSA) would increase American chip companies' competitiveness and close key loopholes in the... Read more ›
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Недавно коллега рассказал о тренинге по осознанности, который проводили у них в компании. Переговорная, коуч с сертификатом MBSR, все расселись по кругу. Двадцать минут дыхательных упражнений, короткая лекция о нейропластичности… Все отвлеклись, немного похихикали — и снова разошлись по рабочим местам. До следующего дедлайна, до следующего квартального отчета или завала.Казалось, Headspace и Calm в начале 2010-х нашли простое решение для сложной проблемы выгорания. То, что они продавали (практику присутстви Read more ›
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Недавно под постом в канале MoscowJS разгорелся спор — со мной и организатором насчёт смола. Даже не столько насчёт смола, сколько в целом: стоит ли выбирать новые технологии или нет. Думаю, это касается не только смола, а любых новых фреймворков и библиотек.Претензии вроде бы логичные, чтож, давайте разберем их Читать далее Read more ›
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We all know that apps and smartphones can track us, but that's just the tip of the iceberg. Read more ›
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You're *shocked*, surely, but Pixar had an idea for how to make you cry even harder during 'Toy Story 5.' Read more ›
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Here's how to watch Belgium vs Iran for free online and from anywhere in the FIFA World Cup 2026, as the Red Devils target their first win in Group G. Read more ›
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Impact wrenches come in different sizes, from common 1/4-inch units up to 1-inch beasts. Why are there different sizes, though, and what separates them? Read more ›
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Writers and creators now frequently simplify their work so that it doesn’t sound ‘too AI’ – many would stop supporting others if they used undisclosed AI. Read more ›
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A tire's traction is the fundamental measure of how well it performs on the road, and a number of factors can impact it, from the tire's design to its size. Read more ›
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Corsair just put a 20% discount on the 14.5-inch Xeneon Edge touchscreen display. This brings its price down to just $199.99, saving you $50 from its original purchase price. Read more ›
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While the Rust Foundation has a Security Initiative to protect its ecosystem, "the threats have expanded," they announced this week, "and so has the kind of help maintainers need." Much of this comes back to a single shift: Automated tooling (much of it now built on large language models) has gotten good enough to surface real vulnerabilities in open source code quickly and at scale. That is useful, and several... Read more ›
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Welcome to another week's recap. Sharp has announced the Aquos R11, its latest flagship, with the headline upgrade being a new 38.5MP telephoto camera offering 2.8x optical zoom. The phone is powered by Qualcomm's Snapdragon 8s Gen 4 chipset and features a 6.5-inch 240Hz OLED display, a 5,000mAh battery, and Android 16 out of the box. It launches in Japan next month, with no global release plans announced yet. Xiaomi... Read more ›
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Amazon today has the AirPods Pro 3 available for $169.00 in an early Prime Day sale, down from $249.00. This is an all-time low price on the AirPods Pro 3, beating the previous low by $10. Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running. This... Read more ›
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Психология не знает, что такое человекВ прошлой статье я подробно разбирал социальные, исторические и политические предпосылки кризиса психологии как единой науки, а также описывал её современное состояние. И, честно говоря, с удивлением обнаружил в комментариях, что есть люди, которые не считают, что у психологии как у науки вообще есть какие-то фундаментальные проблемы. Со мною спорили и советовали почитать Выготского.Поэтому вторую часть этого цикла я как раз и открою цитатой Льва... Read more ›
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Недавний Summer Game Fest принёс поклонникам Resident Evil неожиданную новость: Capcom официально анонсировала ремейк Resident Evil Veronica. Однако обсуждают не только возвращение одной из самых необычных частей серии, но и её новое название. Почему разработчики отказались от приставки Code и зачем вообще решили изменить его спустя более двадцати лет?С вами Женя из Plati.market и давайте разберёмся, что стоит за этим решением и почему Capcom решили ввести Veronica в основную линейку... Read more ›
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Мы в Beeline Cloud решили продолжить тему увольнений, найма и кадровых перестановок, происходящих под «нейросетевым соусом». Часть компаний сокращает вакансии джунов, делая ставку на (почти фанатичное) использование ИИ в разработке — и тратит на токены больше, чем на «человеческий персонал». Другие идут «против течения» и, напротив, активнее набирают выпускников вузов на младшие позиции с целью обеспечить преемственность поколений. Разберем ситуацию и обсудим мнения! Читать далее Read more ›
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Slashdot
Phoronix reports: The AMD R600 Gallium3D driver saw 59 commits [last] Sunday to Mesa 26.2. Making this code restructuring and code cleaning all the more notable is that the improvements to this old AMD Radeon graphics driver was done in part by GitHub Copilot. Gert Wollny has been among the few open-source developers left working on the AMD R600g driver that covers from the Radeon HD 2000 series through Radeon... Read more ›
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"A year after spending over $14 billion to bring in Alexandr Wang and a group of his top Scale AI engineers to revamp its artificial intelligence efforts, Meta is at least back on the map in AI," reports CNBC, "though it's still far behind OpenAI, Anthropic and Google in the market." Wang's big accomplishment was the delivery of the Muse Spark AI model in April, marking Meta's first jump into... Read more ›
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Steven Spielberg grants that his 1977 UFO film Close Encounters was "speculative," writes the Associated Press, but "Disclosure Day, he insists, is the real deal." "It's my first film that will be considered science fiction that I do not consider to be science fiction," Spielberg said in a recent interview. "It's much more reflective of the world as it is evolving and discoveries that are being made as we speak."... Read more ›
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UK's Members of Parliament (MP) were "looking for proof that smartphones and social media are rotting children's brains," writes The Register — but they got "a less satisfying answer from neuroscientists on Wednesday: nobody can really prove it." Appearing before the Science, Innovation and Technology Committee this week, three researchers spent much of the session explaining that concern and evidence are not quite the same thing. Asked what evidence exists... Read more ›
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Microsoft dropped "massive" updates for six stock Windows apps, reports the "Microsoft enthusiast" site Neowin. Here's some of their more interesting highlights for Clock, Media Player, Calculator, Voice Recorder, Photos, and Paint: The Photos app (version 2026.11060.2004.0): AI watermarking — "AI-generated or edited images can now carry a visible Copilot watermark. You choose Never, Always, or Ask Every Time in Settings, with a confirmation when saving. The watermarking is off... Read more ›
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"As the use of artificial intelligence spreads across companies worldwide, it is relieving workers of tedious old chores but creating new ones," reports the Los Angeles Times. "Most people don't realize the amount of time that they're spending working on the tools to get the time savings that they're professing," said Paul Leonardi, Duca Family professor of technology management at UC Santa Barbara." Leonardi is one of the co-authors of... Read more ›
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"Asian stocks rallied Monday while oil prices tumbled," reports CNBC, "after the U.S. and Iran agreed to a peace deal aimed at ending nearly four months of conflict..." The strongest reaction was seen in energy markets. U.S. crude oil futures for July delivery were down 4.77% to $80.83 per barrel by 8:27 p.m. ET. Brent futures, the international benchmark, for August delivery traded about 4% lower to $83.77 per barrel.... Read more ›
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"Battered by years of mass layoffs, California tech workers were hoping the job market would rebound this year," reports the Los Angeles Times. "But things are getting worse." The class divide is widening in Silicon Valley as a tiny group of employees is landing unprecedented packages for AI skills, while many others struggle to find work. The have-nots are doing everything that used to guarantee great jobs — refreshing resumes,... Read more ›
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Futurism reports: in a new essay for The Chronicle Higher Education, university-level literature and writing instructor Tyler Jagt recalls how not a single one of his students could get through an assigned 20-page article, something that he had read "without complaint" as an undergraduate a decade ago. One student confessed that the reason they didn't finish was that they kept losing track of what the paper was about. And there's... Read more ›
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An anonymous reader quotes a report from The Guardian: Voters in Switzerland have rejected an unprecedented far-right proposal to cap the country's population at 10 million in a divisive referendum dubbed "the Swiss Brexit." Some 54.79% of voters were against the proposal by the Swiss People's party (SVP) and 45.21% were in favor. Turnout was 58.86%. A different outcome would have obliged the Swiss government to limit the population, currently... Read more ›
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21.06.2026 12:56
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