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367 Wells Fargo’s AI assistant just crossed 245 million interactions – no human handoffs, no sensitive data exposed

VentureBeat
Matt Marshall @ VentureBeat · 04/08/2025 15:01 EDT

Wells Fargo’s AI assistant just crossed 245 million interactions – no human handoffs, no sensitive data exposed

Wells Fargo’s generative AI assistant, Fargo, surpassed 245 million interactions in 2024 using a model-agnostic architecture powered by Google’s Flash 2.0. The bank’s privacy-forward orchestration approach offers a blueprint for regulated industries looking to scale AI safely and efficiently.

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