12 place 410

195 Social Security is telling its staff that customer service is about to get a lot worse

Business Insider
Juliana Kaplan,Allie Kelly @ Business Insider · 03/24/2025 16:11 EDT

Social Security is telling its staff that customer service is about to get a lot worse

Some beneficiaries will now have to confirm their identities in-person to claim Social Security. SSA staff say it's bad news for low-income Americans.

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