Online travel agencies and suppliers have more flexible rebooking and refund policies during the Iran war than during the pandemic. But with the volume of customer support requests, customers sometimes don't get the assistance they deserve. Read more āŗ
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IHGās decision to debut its new soft brand outside of the Americas says a lot about its strategic thinking. Read more āŗ
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American is betting that a seasoned alliance-builder can fix its commercial missteps and finally smooth over the turbulence left by its failed sales strategy. Read more āŗ
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Climate goals are looming, but progress is lagging. G Adventuresā CEO is sounding the alarm and making tough decisions. Read more āŗ
1
After initially expecting more disappointing results for the third quarter and for 2025, American beat its own expectations as demand starts to rebound. Read more āŗ
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Expedia is not new to Asia, but its strategy here is changing. The company believes its mix of scale, data and local strategy can help it compete. Read more āŗ
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IHCL is proving that scale and selectivity can go hand in hand. Its aggressive signing pace and boutique acquisitions show how the hotel chain is adapting to the countryās evolving travel landscape. Read more āŗ
1
Wyndham's cut to its forecast is modest, at about 2%. But it's notable that Texas, Florida, and California showed particularly soft results, as well as China, during the third quarter. Read more āŗ
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So far Starboard Value hasn't publicly called for any leadership changes at Tripadvisor, but the activist investor's view aren't exactly a ringing endorsement. Read more āŗ
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Southwest took a big bet when it decided to rip up its unique business model. Now, it seems like that gamble is starting to pay off. Read more āŗ
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Hilton's CEO outlined ways that AI could make it more cost effective to run his hotel business. Easier said than done, of course. Read more āŗ
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Hilton CEO Chris Nassetta predicts a recovery in U.S. hotel spending, including by milddle-class travelers. He says the multi-year growth will be driven by more business investment, falling interest rates, and greater tax certainty. Read more āŗ
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Navan's landing of OpenAI, Perplexity and Anthropic as customers is a coup, and shows the company's offerings resonate in Silicon Valley. But Navan's revenue is also broad-based geographically. Read more āŗ
1
It's the existential issue the travel industry is debating: Will OpenAI and other platforms become travel booking sites? Brian Chesky doesn't think so. Read more āŗ
2
Delta is claiming that Marriott violated its trademarks through the branding of Delta Hotels, a brand that the hotel giant acquired in 2015. Now the lawsuit is going to trial ā a rare move for two major companies. Read more āŗ
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The travel industry spent big this summer as it ramped up its lobbying efforts in Washington amid legislative and regulatory fights. Read more āŗ
2
Japanās charm wonāt fade anytime soon, but itās becoming clear that seeing it in person will soon cost more than it used to. For travelers planning future trips, it may be wise to budget a little extra. Read more āŗ
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The Africa to Middle East corridor might represent the most transformational opportunity in global tourism if developed thoughtfully. And in 8 days, the industry leaders who can make it happen will gather at Skift Global Forum East in Abu Dhabi. Read more āŗ
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Indians are redefining what leisure travel means to them. They're not ditching their families, but they're also attuned to their needs for time alone to relax. Read more āŗ
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By hosting travel services inside its app, Grab is positioning itself as a regional travel hub rather than just a ride-hailing platform. Read more āŗ
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Atlas debuts with an Agent Mode capable of booking reservations, flights, and more, executives say. Read more āŗ
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20.03.2026 13:24
Last update: 13:16 EDT.
News rating updated: 19:10.
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