A confusing or frustrating travel reservation system can result in abandoned carts and lost sales. In a new handbook, “Travel and Tourism: Gaining Customer Insights Before You Lose the Reservation,” Acoustic reveals how eliminating friction within the reservation system is the key to building customer trust and increasing conversion rates. -Acoustic Read more ›
2
Wellness talk seems to spread at about the same pace as people's waistlines. But if you look beneath the averages, you'll really find a consumer segment that shops for trips that enhance their well-being. -Sean O'Neill Read more ›
39
Today’s edition of Skift’s daily podcast looks at Azul's relationship with JetBlue, New Orleans' new tourism strategy, and a music-themed boutique hotel. -Jason Clampet Read more ›
3
The Jams Music Hotel in Munich spotlights how boutique hotels created by individuals and small companies can thrive in the shadow of behemoth corporations. It helps to have lots of character and a feisty soul. -Sean O'Neill Read more ›
2
A public company, HomeToGo is still very small. However, in metasearch, albeit for short-term rentals, it is going places where larger rivals were unsuccessful. -Dennis Schaal Read more ›
2
When nearly a quarter of passengers – and an unknown number of crew – get hit with Covid, cruising is definitely not back to normal. -Jason Clampet Read more ›
0
In Skift's top stories this week, Latin America's airline industry undergoes enormous change since the pandemic, Marriott debuts an extended-stay brand in the U.S. and Canada, and the United Arab Emirates lifts all Covid-related travel restrictions. -Rashaad Jorden Read more ›
1
Service is a premium for hotels coming out of the pandemic, but it's really hard to provide that service when workers are hard to come by. HotelKey is hoping the big brands see tech as part of the solution to the problem. -Justin Dawes Read more ›
8
New Orleans & Company incoming president and CEO Walter Leger's embrace of new age marketing tactics and technology, as well as his political experience, signal changes are coming to the Big Easy. -Dawit Habtemariam Read more ›
6
Today’s edition of Skift’s daily podcast looks at Marriott’s new apartment offering, turning pools into profitability, and what tech layoffs mean for travel brands. -Jason Clampet Read more ›
2
Booking Holdings' hoped-for acquisition of Etraveli Group is not a make or break deal for Booking, but its failure to close would be a setback for its connected trip strategy. -Dennis Schaal Read more ›
24
Friction between what company travel managers want for their remote teams, and what hotels can actually give them, does exist. But Marriott says it's on the case. -Matthew Parsons Read more ›
6
At a time when destinations around the world are doing away with most of their Covid restrictions, China's eight-day quarantine — five days in a state isolation centre and three at home — is more of a too-little-too-late-measure. -Peden Doma Bhutia Read more ›
2
Even as the Bank of Canada recently hiked interest rates, developers keep pressing ahead with hotel development at pre-pandemic levels. Plus, news other news in hotel deals and development worldwide. -Sean O'Neill Read more ›
2
Kyte wants to simplify car rentals, while yet another short-term rental platform, this time in Germany, raises millions. -Justin Dawes Read more ›
2
The agency’s third-quarter results generally point in the right direction, as the public listing and acquisitions bed in. But the tech sector’s widespread layoffs, and that impact on the number of business trips that will be taken in the future, just can’t be ignored. -Matthew Parsons Read more ›
72
Some hotels that temporarily closed their pools during the pandemic are permanently replacing them with more profitable event space. Yet not all guests will like the trend. -Sean O'Neill Read more ›
5
Marriott International is debuting an extended-stay brand in the U.S. and Canada. Why buy a startup like Placemakr or Limehome when you can build your own brand? -Sean O'Neill Read more ›
3
Most hospitality brands consider revenue per available room (RevPAR) as their primary success metric, but this measurement is limited to occupancy and rates. To generate greater revenue and increase guest satisfaction, hoteliers need to focus on total revenue, which includes experiences that go beyond the room. -Sabre Hospitality Read more ›
2
In contrast to some other newbie CEOs, Rob Greyber articulated a clear vision about a new strategy during his first earnings call at the helm of Vacasa. If his focus on execution becomes reality, then the company could get turned around in earnest. -Dennis Schaal Read more ›
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01.01.2026 23:48
Last update: 23:25 EDT.
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