Online travel agencies and suppliers have more flexible rebooking and refund policies during the Iran war than during the pandemic. But with the volume of customer support requests, customers sometimes don't get the assistance they deserve. Read more ›
0
As Trip.com further expands into Europe and North America, the company is leveraging learnings from its work in the Asia-Pacific region. Road-tested strategies around customer service, localization, partnerships, and industry collaboration are propelling Asia’s leading travel service provider into its next era. Read more ›
0
Chris McLaughlin sees an aviation future powered by smarter skies and seamless connections. His view: airspace modernization unlocks everything travelers crave. Read more ›
53
Amex GBT is the dominant force in corporate travel, and it can use a massive AI-led tech makeover to fulfill its promise, including finally making meaningful headway with both the small business and unmanaged business travel markets. Read more ›
15
Yatra wants to move from being a travel seller to a company that helps businesses manage all parts of employee travel, and bringing in a tech-heavy CEO is its clearest signal yet. Read more ›
12
Hotels keep saying loyalty matters, but Accenture’s latest research suggests many brands in Asia Pacific still treat it like a dusty filing system for points rather than a living, breathing revenue engine. Read more ›
0
DigiYatra has managed to take away one of the biggest pain points of flying in India: long queues. And as Indians grow used to this convenience, it is well on its way to expand globally. Its biggest challenge — gaining other countries' trust. Read more ›
0
Pangea’s purchase of Overlap is an early wager that social trip-planning tools belong on a single platform — not scattered among dozens of niche apps. Read more ›
22
A new deal may serve to loosen the Capital One-Hopper partnership. Meanwhile, Hopper CEO Fred Lalonde co-founded and chairs a climate company: Doesn't a struggling Hopper require his full-time attention? Read more ›
0
A new deal may serve to loosen the Capital One-Hopper partnership. Meanwhile, Hopper CEO Fred Lalonde co-founded and chairs a climate company: Doesn't a struggling Hopper require his full-time attention? Read more ›
45
In the U.S., 14 citizenM hotels have what's essentially a new mortgage and loan provider. J.P. Morgan led the debt facility, with KSL Capital Partners also taking part. It's among the largest hotel financings of the year. Read more ›
45
The travel industry risks losing influence at high level climate summits. Blame logistics and politics. Read more ›
0
Apple and Delta take a notable step toward smarter, more integrated bag tracking — by connecting AirTag data directly to airline systems and more. Read more ›
99
It’s not yet clear where most teams will be playing during the World Cup, but AirDNA is already tracking a surge in short-term rental demand in host cities like Guadalajara and Seattle. Read more ›
2
Events are increasingly becoming the starting point for a trip rather than an add-on. That shift is reshaping how online travel agencies pull event tickets into the main booking flow instead of keeping them on the sidelines. Read more ›
7
By pushing nonstop flying to the edge of what’s technically possible, Qantas wants to change how Australia connects with world – but does the business case hold altitude? Read more ›
0
As COP30 concludes without a fossil-fuel roadmap, travel leaders should pay close attention to new expectations on climate financing and net-zero goals. Read more ›
3
Brand USA has long faced funding challenges. A new bill from bipartisan lawmakers could restore its annual federal funding match back to $100 million. Read more ›
0
Hotel loyalty programs are shifting to greater transparency, more experiential moments, and deeper digital integration to adapt to AI trip planning, says Skift Research. Read more ›
1
Best Western is unique in that it runs through a non-profit membership model. Here, we look at the 18 member brands that form its portfolio. Read more ›
1
COP30 highlighted tourism’s rising influence in climate talks. As industry-led plans move toward national adoption, the importance of being at the table now is only growing. Read more ›
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22.03.2026 05:18
Last update: 05:11 EDT.
News rating updated: 11:11.
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