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963 Taco Bell’s drive-thru AI might take your next order

The Verge
Jay Peters @ The Verge · 07/31/2024 12:49 EDT

Taco Bell’s drive-thru AI might take your next order

Image: Taco Bell


Your next Taco Bell drive-thru order might be handled by AI — and an AI may have helped you get a Chalupa already. Parent company Yum! Brands has been testing its “Voice AI” technology at more than 100 Taco Bell drive-thru in the US, and now Yum! aims to bring the technology to “hundreds” of Taco Bell stores by the end of the year, according to a press release.
Yum! is pitching the AI tech as a way to ease task load for staffers, improve order accuracy, and reduce wait times — all,

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